Shipping policy

At graphyma.com is committed to delivering customer's order accurately in good condition and always on time at the customer address. Currently, we ship our products in the USA and France.

SHIPPING

Shipping cost - Free shipping in USA and France.

We do not charge anything for shipping.

TRANSIT, HANDLING, ORDER CUT-OFF TIME

Transit time is 3-5 days (Monday-Friday).Handling time is 1-2 days (Monday-Friday). Cut-off time will be 12PM. Pacific Standard Time (Los Angeles).

TRACKING

After processing the order, you can contact us at [email protected]. We will inform you that the order has been sent out.

DELIVERY TERMS

Free shipping.

We use DHL or FedEx to delivery the products.

CANCELLATIONS

Can I cancel the order?

All order will be automatically processed and shipped immediately after placing the order. If you want to cancel an order, please send a cancellation request via email within 24 hours after placing the order. If the order has not been shipped, you will get a refund. Once transportation is arranged, it can not be cancelled.

PARCELS DAMAGED IN TRANSIT

If you find a parcel damaged in transit, if possible reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact service with the next step.

Support:24/7-

Email: [email protected]
Phone: +1 732-952-1775
Address: 3111 M St NW,Washington,DC,20007,United States